Before you activate self-exclusion at Spinbit, take a moment to understand what happens to your balance, pending withdrawals and account access. The process is designed to support safer play, but a little preparation can make it smoother. You may also find useful general gambling information at https://www.thebrickhouse.co.nz/ while reviewing your options. This guide explains the key steps for New Zealand players.
Check Your Spinbit Balance First
Self-exclusion is a serious account restriction, so check your cash balance and any active promotional funds before confirming it. SpinBit states that self-exclusion leaves withdrawal access available. That means you should not assume your remaining funds disappear, but you should still review the account carefully and resolve avoidable issues first.
Separate cash from bonus funds
Real money and bonus money can be subject to different rules. A withdrawal may cancel an active bonus, while promotional winnings can carry wagering requirements. Review the balance shown in your account and read the relevant terms before deciding whether to withdraw or allow a reward to be cancelled.
| Account item | What to check |
|---|---|
| Cash balance | Amount currently available for withdrawal |
| Active bonus | Whether withdrawal cancels the reward |
| Bonus wagering | Any remaining play requirement |
| Vault balance | Funds held separately inside the account |
| Pending withdrawal | Method, amount and current status |
Understand Spinbit Withdrawal Timing
SpinBit publishes two different timing stages: internal processing and arrival at your payment provider. Withdrawals are usually processed within one hour, although larger or suspicious transactions may need up to 24 hours for review. That estimate does not guarantee when money will arrive in your bank account or wallet.
Keep the payment route consistent
Withdrawals normally return through the original payment route and to an account in the same name. Cryptocurrency deposits require cryptocurrency withdrawals. For a New Zealand bank transfer, the published withdrawal range is NZ$400 to NZ$6,000, with a stated €5 fee plus 3.75% and guidance indicating three banking days.
| Method | Published detail |
|---|---|
| NZ bank transfer | NZ$400–NZ$6,000; €5 plus 3.75% |
| Bitcoin | 0.0002–0.4 BTC; listed as instant and free |
| Ethereum | 0.01–5.92 ETH; listed as instant and free |
| Litecoin | 0.3–60 LTC for withdrawals |
| Tether | 10–10,000 USDT |
How Self-Exclusion Works at Spinbit
SpinBit offers self-exclusion periods of three months, six months, one year, five years or permanently. The policy extends across the licensee’s brands. During exclusion, playing, deposits and promotional activity are suspended, while withdrawal access remains available so you can deal with eligible funds.
Choose the period carefully
Self-exclusion is not the same as a short break. Permanent exclusion includes a fund-return process, and reopening is not immediate. The policy includes a three-day cooling-off step after the applicable six-month minimum, so choose a period that supports your longer-term goal rather than treating it as a temporary account setting.
Complete Verification Before You Withdraw
Verification can delay a withdrawal, especially if documents are missing or outdated. SpinBit may request identity, address and payment-ownership evidence. New Zealand driving licences require both sides, and identity images must show the document clearly with all corners, personal details and expiry information visible.
Prepare clear documents
Use original colour photos rather than screenshots, scans or photocopies where the document rules require them. Address evidence should show your full name, address and issue date. Payment checks can cover methods used during the previous six months, so gather the relevant card, Skrill or Paysafecard evidence before self-excluding.
- Confirm your legal name matches the account and payment method.
- Check that your address document is current and complete.
- Review any verification request in My Account.
- Save confirmation details for a pending withdrawal.
Review Promotions Before Using a Spinbit Promo
If you recently claimed a Spinbit exclusive bonus or another Spinbit promo, check its conditions before requesting payment. The welcome package can include up to NZ$3,000 and 150 spins over three deposits, with free-spin winnings carrying 40× wagering. A withdrawal can forfeit an active bonus, so do not treat displayed bonus funds as cash.
Do not confuse offers with withdrawable money
Friday’s offer provides 25 spins after at least NZ$30 has been deposited in the preceding seven days, while the weekend reload is 50% up to NZ$300. These are separate campaigns. Any qualifying rules, expiry periods and wagering requirements should be checked individually before you close access.
What Happens to Your Account Access
Once self-exclusion is active, you should not expect normal access for playing or promotional use. Before confirming, note your account email, withdrawal reference and any support conversation. SpinBit advertises live chat and email support around the clock, which can help if a payment question remains open.
Practical Steps Before You Confirm
A short final check can prevent confusion later. You do not need to keep logging in after exclusion, but recording the essential details now makes it easier to follow up without returning to play.
- Check cash, Vault and bonus balances.
- Cancel or complete any unwanted bonus activity.
- Submit an eligible withdrawal through the correct route.
- Finish requested identity or payment verification.
- Save withdrawal and support references.
- Select the self-exclusion period and confirm it.
Conclusion
Self-exclusion should be approached as a firm safety step, not a quick account preference. At SpinBit, withdrawal access remains available under the responsible-gambling policy, but verification, bonus terms and payment processing can still affect the outcome. Check your balances, use a payment method in your own name, save your references and select the exclusion period that best supports your decision.